What Our Privacy Policy Covers
Our Privacy Policy applies when you create an account, complete phone verification, sign in from a mobile browser, contact support, or use a cashier route connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We may record account identifiers, transaction references, device and
-
1
browser signals, security events, and messages you send us. We use these details to provide account access, match wallet status, investigate unusual activity, and answer policy requests. We do not ask for unrelated personal details through ordinary support. Where access or eligibility is discussed, it depends
-
2
on local law. You can ask us to clarify a record, correct an error, or explain how a particular data use relates to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.